Responsible Gambling
Scope and India context
Purpose of this page
This page describes operational tools and guidance intended to help users manage gambling activity on Melbet. It is written for users located in India.
Eligibility and age
Melbet is intended for adults only. Minimum age: Check official terms in account area.
Core responsible gambling principles
What responsible gambling means in practice
| Principle | What users can do |
| Budget control | Set spending limits aligned with disposable income |
| Time control | Set session limits and take breaks |
| Informed play | Understand rules and costs before playing |
| Risk awareness | Recognize signs of problematic play early |
Available self-management tools
Account limits
| Tool | What it does |
| Deposit limit | Caps how much can be deposited over a period |
| Loss limit | Caps losses over a period, where available |
| Wager limit | Caps total stakes over a period, where available |
| Session reminders | Prompts to review time spent, where available |
Tool availability: Check official responsible gambling settings in the account area.
Time-out and self-exclusion
| Tool | What it does |
| Time-out | Temporarily blocks access for a chosen period |
| Self-exclusion | Blocks access for a longer period and restricts reactivation |
Durations and rules: Not provided. Check official terms in the account area.
Recognizing risk
Common warning signs
| Sign | Example |
| Loss of control | Spending more than planned or chasing losses |
| Time escalation | Longer sessions than intended |
| Financial stress | Borrowing money or missing payments |
| Impact on life | Conflict, reduced work performance, isolation |
Practical self-check actions
- Step 1 — Pause and review activity
- Check transaction history and time spent.
- Step 2 — Reduce exposure
- Lower limits or activate a time-out.
- Step 3 — Seek support
- Contact professional help resources in your jurisdiction.
Protecting minors and vulnerable users
Household and device controls
| Measure | Purpose |
| Keep credentials private | Prevent unauthorized access |
| Device access controls | Limit child access to apps and browsers |
| Separate user profiles | Reduce accidental access on shared devices |
Procedures
How to set or change limits
- Open account settings
Navigate to responsible gambling or limits settings.
- Select the limit type
Deposit, loss, wager, or session tools where available.
- Choose the value and period
Apply daily, weekly, or monthly limits where offered.
- Confirm and save
Limits may apply immediately or after a cooling-off period.
How to request account restriction via support
Step 1 — Contact support
Description — Use the support channels below.
Step 2 — Specify the restriction needed
Description — Time-out or self-exclusion and preferred duration.
Step 3 — Complete verification
Description — Support may request identity confirmation to protect the account.
Contact information
Support channels
- Live chat (website/app);
- [email protected];
- [email protected];
- [email protected];
- [email protected];
- [email protected];
- [email protected];
- +44 203 807 7601
Data contact
Not provided. Submit requests via support channels.
Document updates
Last updated: Not provided






